These people get all of my framing business. Friendly customer service, fast turnaround, great suggestions. Have never been disappointed in the work. I highly recommend them.

Last June (2017) my daughter and I had a once in a lifetime opportunity to spend five nights attending a certain concert tour here in Columbus. Since it is her favorite band, and I enjoy them as well, it made it even more special. The very first show I noticed a souvenir that said "Limited Edition - Total of 54" and I new that each show would have these. Right then I knew that I wanted to get a souvenir from each show and make something special for her for Christmas. In October I went in to Andy's shop and met with him, taking in a simple drawing and an idea of having the whole thing matted and framed. Andy spent a good 1/2 hour with me and the drawing going over my idea, asking me questions, and making suggestions. I wanted to add the concert tickets from each show, and photos from each show to this project along with a small poster. Andy's first question was "what do you want to accomplish with this project?" I told him that attending all 5 shows was a once in a lifetime experience, and I wanted this project to be a one of a kind "once in a lifetime" gift. With that answer, he replied "Then this needs to be a shadow box, and not a matted piece". THAT is where the 1/2 hour came into effect. He explained what his idea was, brought out examples, pulled out frame colors and styles, and laid out one of my souvenirs along with a photo and the poster so I could visually see what it was going to look like. He took the time to measure each piece, so I could easily figure out the size pictures I needed to print for my project. Christmas came and went and I was not able to obtain the Night 4 souvenir. Fast forward to February of this year (2018) and I got my hands on the missing piece. My daughters birthday was coming up the beginning of March so I immediately went into Andy's shop. Low and behold he remembered me and the project. He didn't have my information in the computer so this was most impressive. We met for another 1/2 hr going over the project again. I let him know that the original picture sizes we spoke of would not print properly and gave him what I had. He said "no problem, I can make this work". While he had everything, I decided to change one of the pictures (lower right corner of the drawing) and I brought him two photos to ask his opinion. After not being able to decide, I just said "you decide and surprise me". Fast forward again to my daughters birthday, and I went to pick this up. It is a HUGE piece. Roughly 4x4 and he used "both" pictures that I couldn't decide on. I left it wrapped in the brown paper that it came in from the frame shop. I had her close her eyes and stood it up in front of her. When she opened it, it literally took her breath away. She couldn't speak, and the tears rolled down her face. "THAT" is what Andy did for me. Are there box stores out there that can do custom framing at a lower price? Probably. The better question is, can those people look at what you have, build something based on your ideas, and make a truly "one of a kind" piece? Probably not. If you wan't your piece done right, and you want personal service then I can not recommend Andy's Frame Setting any more than to say "This is where you NEED to go". THANK YOU ANDY!!!! Thank you, thank you, thank you. You turned my idea into a reality and made a gift that will last my daughter a lifetime.